You may first encounter it when you call Riverbend headquarters or send us an email, but for a lot of our clients, talking with an Authorized Riverbend Representative is their first customer service experience. Riverbend reps come from a variety of backgrounds, but all value client relationships and are eager to be your resource as you approach one of the most important projects you’ll ever undertake – building your dream home.

Backing up our rep network are the rest of us – a team of office personnel, estimators, designers and craftspeople. We work to make sure calls are answered quickly and returned promptly; that your home plan fits your needs, tastes and budget; that your frame is cut accurately and delivered on time. We’re not all experts on the same topics, but the people who make up Riverbend Timber Framing have at least one thing in common: we’re all in the customer service business.